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Chatbot for LLAS Coxitas S/A 2023

Chatbot thumbnail

A comprehensive chatbot solution developed for LLAS Coxitas S/A, a family-owned snack shop, to automate customer service via WhatsApp and Telegram.

The chatbot optimizes customer service by providing 24/7 automated responses to frequently asked questions, menu information, payment methods, delivery fees, and other services.

  • Developed using Flask framework
  • MongoDB for data storage
  • Twilio API integration for WhatsApp messaging
  • PyCEP Correios for ZIP code lookup and delivery fee calculation

Project Highlights

Chatbot interfaceConversation flow
Menu displayDelivery fee calculation
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